How do I contact support?
With RefundNote® we are always here to support our customers. We provide support to anyone who has signed up in the app at app.refundnote.com/login. Once you have signed up you can receive customer support via email by emailing us at firstname.lastname@example.org.
We will contact you within 1-24 hours from the time you have to send us a request.
Can I talk to a support agent on the phone?
Currently, we only provide phone support during January - April to our RefundNote® Tax Assist customers.
Can I set up a phone call to talk about my RefundNote?
There are special occasions where customers can speak about their RefundNote. These cases involve missed payments and renewals. A time to speak with an agent can be scheduled schedule a call for missed payments.